PATIENT CARE COORDINATOR
About the practice
We are a cosmetic plastic surgery practice in Belle Meade, and our patients are accustomed to luxury-style customer service. As the Patient Care Coordinator you will enjoy a fast-paced, dynamic and exiting career, working with both patients and our providers, along with a great team. Our generous compensation package includes a full-time salary, incentive bonus program and the opportunity to work in an elegant, professional and well-equipped work environment. You must be a self-starter, professional, confident and embrace the world of beauty and style.
About the position
From answering calls, managing inquiries, and conducting recalls, to counseling patients on surgical and non-surgical procedures, our Patient Coordinators are naturally fast-paced individuals who effectively multitask and communicate with a high degree of professionalism. Our practice management software requires proficiency in computer operations and critical thinking skills. The successful candidate will bring demonstrated experience explaining treatment plans to patients, scheduling appointments and managing procedure payment collections – all while remaining poised and professional. A college degree is preferred; a strong customer service background is required. Experience in dermatology, plastic surgery or cosmetic surgery is a significant advantage. Bilingual abilities are a plus.
To be considered, candidates must submit to email@example.com the following:
1. A cover letter that exemplifies your ability to communicate effectively in writing, while detailing how your skills and experience uniquely qualify you for this position.
2. A current resume
3. A recent photograph
4. Please note "Patient Care Coordinator" in the subject line
**No phone calls or drop-ins regarding this position please.
Successful applicants will be contacted when the recruitment process begins. If we see an immediate match between your qualifications and our requirements, we will contact you directly within two weeks. If you do not hear from us within that time, please assume that we do not have an appropriate opportunity at this point, but we will certainly keep your CV on file and be in touch should any appropriate vacancies arise.
Due to the exclusive nature of our services and patient base, all final candidates will be asked to provide references and complete a background check as well as an assessment of skills.
Education and Experience:
- Bachelor’s degree required.
- Previous medical practice experience preferred.
- Previous customer service experience and must.
Essential Skills and Abilities:
- Excellent interpersonal and communication skills, both oral and written
- Excellent customer service skills required.
- Trustworthy and discreet.
- Superior organizational skills.
- Attentive to detail and accuracy.
Typical working hours for this position are:
8:00am -- 5:00pm Monday - Thursday
8:00 am – 1:00 pm Friday with additional hours as required